Toong Mao Resorts & Hotels began from scratch at Jhihben of Taitung in 1997. With an open-hearted and feel-good spirit in service, the Group devotes itself in the management of chain hotels. With a traditional and cordial reception spirit, a management ideal that underscores quality service, a friendly and hospital team spirit, and an energetic business slogan, Toong Mao has headed towards a group-based operation and management style. It has three major departments, namely, the hotel management department, investment & development department and management consultant department. The Group’s performance has won approval from various national awards and become the country’s best tourism brand. It hopes to become Taiwan’s largest resort franchise and best tourism institution to provide to the people a lodging place that is friendly and full of local characteristics and a service that is reasonably priced and value for money. For Toong Mao knows better that customer satisfaction is the drive for its sustainable development.

Toong Mao’s Vision: Taiwan’s best hotel franchise

For the hotel industry, the era to working alone has passed. There are now various methods of operation in the form of vertical or horizontal integration, alliance or chain stores, which enable an aggressive entry or a defensive retreat in marketing and management. Toong Mao Resorts & Hotels has a well-organized professional team that runs its recreational hotels and establishes a franchise management system and a marketing system that supports one another. Besides the consistent quality of the hotels themselves, Toong Mao Resorts & Hotels rely on the abundant network of the tourism industry and a grasp the knack for serving domestic tourists for its high praise. With a “value that exceeds the price,” “solid quality,” and “diverse choice,” Toong Mao provides the public with a new leisure and holiday tourist destination.